Products
The Products list, how the catalogue is organised, and where to go for each task.
Your catalogue is what customers buy. Promotions, upsells and tiers sit on top of it.
Dashboard → Content → Products. Needs product_read to view, product_create to add.
Product types
The type you choose changes how the product is billed and what happens after purchase.
| Type | Billed | Use for | Notes |
|---|---|---|---|
| One-time | Once | Currency packs, kits, cosmetics, single unlocks | Simplest. Start here. |
| Subscription | Recurring | Ranks, memberships, monthly perks | Generates Subscriptions; can be grouped into Tier Groups |
What you can do from here
| Task | Guide |
|---|---|
| Create a product from scratch | Creating a Product |
| Copy an existing product | Duplicating a Product |
| Apply changes across many products at once | Bulk Assigning Products |
| Build upgradeable rank ladders | Tier Groups |
| Group products on the storefront | Tags |
| Discount a product | Sales |
| Offer an add-on at checkout | Upselling |
| Offer a free period first | Trials |
Organising a growing catalogue
Past roughly a dozen products, the storefront becomes the constraint. Three tools do three different jobs, which is a common point of confusion:
| Tool | What it controls |
|---|---|
| Tags | How products are grouped and displayed on the storefront. Purely presentational. |
| Tier Groups | How subscription products relate to each other, so a customer can upgrade from Iron to Gold and be charged the difference rather than starting over. Behavioural. |
| Navlinks | How customers move around the storefront. Navigation, not grouping. |
Visibility
A product can exist without being purchasable. Use that to prepare a launch before announcing it, to retire a product without deleting its order history, or to sell something only through a direct link.
Deleting versus hiding
Prefer hiding. Deleting a product that has been sold complicates order history and any active subscriptions attached to it. Hidden products stop being purchasable immediately, and records stay intact.
What you can sell
PayNow supports digital products only — ranks, kits, keys, cosmetics, memberships, anything delivered by command, key or account entitlement. Physical goods that need shipping are not supported on any plan.