Discord Servers

Link your Discord server so purchases can grant roles, kick, ban or issue invites.

Linking Discord lets purchases trigger actions there. Most stores use it to assign a role, so a supporter's rank shows in the community as well as in game.

Dashboard → Integrations → Discord Servers. Needs discord_server_read.

Linking a server

1. Create the entry

Go to Integrations → Discord Servers.
Click Add Discord Server.
A window appears with instructions to add the PayNow bot and a registration command.

The entry stays at status Not linked until registration completes.

2. Add the bot and register

Click the entry to open the Discord Server details window.
Click Add Bot to invite the official PayNow Discord bot.
Complete Discord's authorisation flow.
Position the bot's role above the roles you want it to manage in your server's role hierarchy.
Copy the registration command, for example /pnregister YOUR_SERVER_KEY.
Run it in any text channel on your Discord server.

Once registered, the entry shows your Discord server name and ID.

The Discord Servers page showing one linked server and one awaiting registration.

Step 4 causes more failures here than everything else combined. Discord won't let a bot manage roles positioned above its own, so the role is never applied. The purchase itself still completes; the failed Discord action is recorded on the order's timeline.

In Server Settings → Roles, drag the PayNow bot's role above every role it needs to grant. Do this before your first sale, not after the first complaint.

What Discord actions can do

Once linked, a product can assign a role, kick a user, ban a user, or generate an invite link. Configure these under Deliverable Actions on the product. Discord Linking walks through the purchase-to-role setup.

Each action is pointed at one of your linked Discord servers, chosen from a dropdown on the action itself. A server that is still Not linked does not appear in that dropdown.

Re-linking and removing

State	What clicking the entry does
Not linked	Opens the linking UI so you can repeat registration.
Linked	Opens a details window with Delete and Close.

Delete fully unlinks the Discord server from your PayNow account. If a server shows as Not linked, click it and run the registration command again.

Customers who forget to link Discord

Someone buys a Discord perk without linking their account, then asks why they have no role. Two fixes:

On the order, hover the Discord icon on the line item to copy the Discord account-linking link for that order, and send it to them.
On the customer's inventory item, use the Discord button to enter their Discord User ID directly.