Steam Templates
Ready-made Discord embed templates for Steam-based stores, ready to copy and paste.
Copy-paste embed templates for Steam-based stores such as Rust. Paste one into Discord Embed Template on a webhook subscribed to the matching event. Each template belongs to one event, so pasting an Order Completed template onto a webhook subscribed to refunds produces blank fields.
Running Minecraft? Use Minecraft Templates. The templates are otherwise identical but use {customer.minecraft.*} instead of {customer.steam.*}.
Running both? Swap {customer.steam.name} / {customer.steam.id} for {customer.profile.name} / {customer.profile.id} and one template covers both platforms. See Discord Placeholders.
General
Order Completed
An order has been completed.
**Customer Info**
**Player** ➜ {customer.steam.name}
**SteamID** ➜ {customer.steam.id}
**Customer ID** ➜ {customer.id}
**Product Info**
**Products** ➜ {product_names}
**Server** ➜ {product_tags}
**Subscription ID** ➜ {subscription_id}
**Price** ➜ {total_amount}
**Links**
PayNow - [Click Here](https://dashboard.paynow.gg/customers/{customer.id})Refund Completed
A product has been refunded!
**Customer Info**
**Player** ➜ {customer.steam.name}
**SteamID** ➜ {customer.steam.id}
**Customer ID** ➜ {customer.id}
**Order Information**
**OrderID** ➜ {order_id}
**Amount** ➜ {store_refund_amount}
**Links**
PayNow - [Click Here](https://dashboard.paynow.gg/customers/{customer.id})Chargeback Created
⚠️ A chargeback has been created!
**Customer Info**
**Player** ➜ {customer.steam.name}
**SteamID** ➜ {customer.steam.id}
**Customer ID** ➜ {customer.id}
**Order Information**
**OrderID** ➜ {order_id}
**Amount** ➜ {amount}
**Gateway** ➜ {gateway}
**Chargeback at** ➜ {chargeback_at}
**Links**
PayNow - [Click Here](https://dashboard.paynow.gg/customers/{customer.id})Send chargebacks to a private staff channel. They need a staff response. Check whether the customer still holds active access, and consider a ban. They aren't something to broadcast publicly.
Delivery
Delivery Item Added
A product has been added!
**Customer Info**
**Player** ➜ {customer.steam.name}
**SteamID** ➜ {customer.steam.id}
**Customer ID** ➜ {customer.id}
**Product Info**
**Product** ➜ {product.name}
**Server** ➜ {product.label}
**Product ID** ➜ {product_id}
**Links**
PayNow - [Click Here](https://dashboard.paynow.gg/customers/{customer.id})Delivery Item Activated
Commands for product have been processed!
**Customer Info**
**Customer ID** ➜ {customer.id}
**Player** ➜ {customer.steam.name}
**SteamID** ➜ {customer.steam.id}
**Product Info**
**Product** ➜ {product.name}
**Product ID** ➜ {product_id}
**Server** ➜ {product.label}
**Activated at** ➜ {active_at}
**Expires at** ➜ {expires_at}
**Links**
PayNow - [Click Here](https://dashboard.paynow.gg/customers/{customer.id})Delivery Item Used
A product has been used!
**Customer Info**
**Player** ➜ {customer.steam.name}
**SteamID** ➜ {customer.steam.id}
**Customer ID** ➜ {customer.id}
**Product Info**
**Product ID** ➜ {product_id}
**Product** ➜ {product.name}
**Server** ➜ {product.label}
**Links**
PayNow - [Click Here](https://dashboard.paynow.gg/customers/{customer.id})Delivery Item Revoked
A product has been revoked!
**Customer Info**
**Player** ➜ {customer.steam.name}
**SteamID** ➜ {customer.steam.id}
**Customer ID** ➜ {customer.id}
**Product Info**
**Product ID** ➜ {product_id}
**Product** ➜ {product.name}
**Server** ➜ {product.label}
**Reason** ➜ {revoke_reason}
**Revoked at** ➜ {revoked_at}
**Links**
PayNow - [Click Here](https://dashboard.paynow.gg/customers/{customer.id})Subscriptions
Subscription Activated
A subscription has been activated.
**Customer Info**
**Player** ➜ {customer.steam.name}
**SteamID** ➜ {customer.steam.id}
**Customer ID** ➜ {customer.id}
**Email** ➜ {billing_email}
**Product Info**
**Product** ➜ {product_name}
**Billing Sequence** ➜ {billing_cycle_sequence}
**Recurring Amount** ➜ {total_amount} (excl. VAT)
**Links**
PayNow - [Click Here](https://dashboard.paynow.gg/customers/{customer.id})Subscription Renewed
A subscription has been renewed.
**Customer Info**
**Player** ➜ {customer.steam.name}
**SteamID** ➜ {customer.steam.id}
**Customer ID** ➜ {customer.id}
**Email** ➜ {billing_email}
**Product Info**
**Product** ➜ {product_name}
**Billing Sequence** ➜ {billing_cycle_sequence}
**Recurring Amount** ➜ {total_amount} (excl. VAT)
**Links**
PayNow - [Click Here](https://dashboard.paynow.gg/customers/{customer.id})Subscription Canceled
A subscription has been canceled.
**Customer Info**
**Player** ➜ {customer.steam.name}
**SteamID** ➜ {customer.steam.id}
**Customer ID** ➜ {customer.id}
**Email** ➜ {billing_email}
**Product Info**
**Product** ➜ {product_name}
**Billing Sequence** ➜ {billing_cycle_sequence}
**Recurring Amount** ➜ {total_amount} (excl. VAT)
**Canceled at** ➜ {canceled_at}
**Reason** ➜ {cancel_reason}
**Links**
PayNow - [Click Here](https://dashboard.paynow.gg/customers/{customer.id})Discord Linked to Order
A customer has linked their Discord to an order.
**Customer Info**
**Player** ➜ {customer.steam.name}
**Customer ID** ➜ {customer.id}
**Product Info**
**Product** ➜ {product.name}
**Server** ➜ {product.label}
**Discord Info**
**Username** ➜ {discord_user_name}
**DiscordID** ➜ {discord_user_id}
**Links**
PayNow - [Click Here](https://dashboard.paynow.gg/customers/{customer.id})The subscription templates above include {billing_email}. That's fine for a private staff channel and not fine for a public one. Remove the Email line before pointing any of these at a channel your community can read.